Terms & Conditions

General Terms

These Terms and Conditions govern the use of the Lamvora Group website and the purchase of products from Lamvora Consumer Care Pvt Ltd (“Lamvora”, “we”, “us”, or “our”). By placing an order on our website, you confirm that you are at least 18 years of age and legally capable of entering into a binding contract under Indian law.

Lamvora Group reserves the right to update, modify, or replace any part of these Terms and Conditions at any time. It is your responsibility to check these terms periodically. Continued use of our website following any changes constitutes acceptance of those changes.

Product Information

Lamvora Group makes every effort to display product information, ingredients, and usage instructions as accurately as possible. However, we do not warrant that product descriptions or other content are completely accurate, complete, or error-free.

  • Product images are for illustration purposes and actual product appearance may vary slightly
  • All products are manufactured in compliance with applicable Indian consumer safety standards
  • Ingredients and formula may be updated periodically to improve product quality
  • Always read the product label and usage instructions before use
  • Keep all products out of reach of children
  • For external use on fabrics only — do not ingest

Pricing and Payment

All prices on the Lamvora Group website are displayed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. Prices are subject to change without notice.

  • Payment must be made in full at the time of placing the order
  • We accept all major credit cards, debit cards, UPI, net banking, and wallet payments
  • All payments are processed through secure, PCI-DSS compliant payment gateways
  • In case of payment failure, the order will not be processed
  • Lamvora Group is not responsible for any additional charges imposed by your bank or payment provider

Order Acceptance and Cancellation

Placing an order on our website constitutes an offer to purchase the product. Lamvora Group reserves the right to accept or reject any order at its sole discretion. An order is only confirmed once you receive an Order Confirmation email from us.

  • Orders can be cancelled only before they are dispatched from our warehouse
  • Once an order is dispatched, it cannot be cancelled
  • To request cancellation, contact support@lamvora.com immediately after placing the order
  • We reserve the right to cancel orders in cases of pricing errors, fraud suspicion, or stock unavailability

Intellectual Property

All content on the Lamvora Group website, including but not limited to the LAMVORA brand name, logo, product names, images, text, formulas, and website design, is the exclusive intellectual property of Lamvora Consumer Care Pvt Ltd and is protected under Indian intellectual property laws.

You may not copy, reproduce, distribute, modify, or use any Lamvora Group content for commercial purposes without prior written permission from Lamvora Consumer Care Pvt Ltd

Limitation of Liability

To the maximum extent permitted by Indian law, Lamvora Group shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website. Our total liability to you for any claim shall not exceed the amount paid for the specific product giving rise to the claim.

  • Lamvora is not liable for damage caused by improper use of the product
  • Lamvora is not liable for allergic reactions if the customer has not read ingredient information
  • Lamvora is not liable for fabric damage caused by incorrect washing method

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms or from the purchase of Lamvora Group products shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra, India.

For any queries regarding these Terms and Conditions, please contact us at support@lamvora.com or call +91 9113422120.