Address
304 North Cardinal
St. Dorchester Center, MA 02124
Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM
Contact Us
Email Support
Write to Us
Response within 24 hours
📞
Phone Support
Call Us
Mon–Sat: 10 AM – 6 PM IST
📍
Office Address
Visit Us
Lamvora Group
Bandra Kurla Complex
Bandra (East), Mumbai
Maharashtra — 400051
Customer Support Hours
| Day | Support Hours | Channel |
|---|---|---|
| Monday – Friday | 10:00 AM – 6:00 PM IST | Email + Phone |
| Saturday | 10:00 AM – 2:00 PM IST | Email only |
| Sunday | Closed | Email (next business day response) |
| Public Holidays | Closed | Email (next business day response) |
✦
What to Include in Your Query
To help us resolve your query as quickly as possible, please include the following details in your email or when calling:
- Your full name and registered email address
- Your Order ID or invoice number
- Product name and quantity ordered
- Clear description of your query or complaint
- Photographs if reporting damaged or wrong product (within 24 hours of delivery)
- Best time to reach you if requesting a callback
Common Queries
| Query Type | Expected Resolution Time |
|---|---|
| Order status enquiry | Within 24 hours |
| Damaged product complaint | 2–3 business days |
| Wrong product received | 2–3 business days |
| Delivery not received | 5–7 business days |
| Payment / refund query | 5–7 business days |
| Product usage guidance | Within 24 hours |
| Bulk / wholesale enquiry | 2–3 business days |
Bulk and Wholesale Enquiries
Lamvora Group welcomes bulk purchase enquiries from retailers, distributors, corporate buyers, and resellers across India. We offer competitive wholesale pricing for bulk orders of our Gentle Wash Premium Fabric Care range.
For wholesale enquiries, please email us at support@lamvora.com with the subject line “Wholesale Enquiry” and include your business name, location, and estimated monthly volume requirements. Our sales team will get back to you within 2–3 business days.
Registered Office
| Detail | Information |
|---|---|
| Company Name | Lamvora Consumer Care Pvt Ltd |
| Brand | Lamvora Group |
| Address | Bandra Kurla Complex, Bandra (East), Mumbai, Maharashtra — 400051, India |
| support@lamvora.com | |
| Phone | +91 9113422120 |
| Country | India |