Privacy Policy – lamvora.com

Information We Collect

When you visit our website or place an order with Lamvora Group, we may collect the following personal information:

Full name and contact details (phone number and email address)
Billing and shipping address for order fulfilment
Payment information (processed securely through our payment gateway — we do not store card details)
Order history and purchase details
Browser type, IP address, and device information for website analytics
Communication history when you contact our customer support

How We Use Your Information

Lamvora Group uses the information we collect for the following purposes:

Processing and fulfilling your orders and delivering products to your address
Sending order confirmation, shipping updates, and delivery notifications
Responding to customer support queries and complaints
Improving our website experience and product offerings
Sending promotional emails and offers (only with your consent)
Complying with legal obligations and preventing fraud
Analysing purchase patterns to improve our product range

Payment Data Security

Lamvora Group takes payment security extremely seriously. All transactions on our website are processed through PCI-DSS compliant payment gateways. We do not store, process, or have access to your credit card, debit card, or net banking credentials at any time.

All payment data is encrypted using SSL (Secure Socket Layer) technology. Your financial information is transmitted directly to our payment processor and is never stored on our servers.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

With logistics and courier partners solely for the purpose of delivering your order
With payment gateway providers to process your transaction securely
With legal authorities when required by law or court order
With our authorised service providers who assist in operating our website

All third-party partners are contractually bound to maintain the confidentiality of your information and are prohibited from using it for any other purpose.

Cookies Policy

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and improve website performance. We use:

Essential cookies — required for the website to function properly
Analytics cookies — to understand how visitors use our website
Marketing cookies — to show you relevant advertisements (with consent)

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect website functionality.

Your Rights

Under applicable Indian data protection laws, you have the following rights regarding your personal data:

Right to access — request a copy of personal data we hold about you
Right to correction — request correction of inaccurate information
Right to deletion — request deletion of your personal data
Right to withdraw consent — opt out of marketing communications at any time
Right to data portability — request your data in a structured format

To exercise any of these rights, please contact us at support@lamvora.com or call +91 9113422120.

Contact for Privacy Queries

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Privacy Officer:

Email: support@lamvora.com
Phone: +91 9113422120
Address: Lamvora Group, Bandra Kurla Complex, Bandra (East), Mumbai, Maharashtra — 400051

We will respond to all privacy-related queries within 7 business days.