Address
304 North Cardinal
St. Dorchester Center, MA 02124
Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM
Shipping & Delivery Policy
Shipping Coverage
Lamvora Group currently ships to all major cities, towns, and serviceable pin codes across India including:
- All metro cities — Mumbai, Delhi, Bangalore, Chennai, Hyderabad, Kolkata, Pune, Ahmedabad
- All Tier 2 and Tier 3 cities across India
- Remote and rural pin codes (subject to courier serviceability)
Currently we ship within India only. International shipping is not available at this time.
Delivery Timeframes
| Location | Estimated Delivery | Shipping Charge |
|---|---|---|
| Mumbai and MMR | 1–2 Business Days | ₹40 (Free above ₹499) |
| Metro Cities | 2–4 Business Days | ₹60 (Free above ₹499) |
| Tier 2 Cities | 3–5 Business Days | ₹80 (Free above ₹699) |
| Tier 3 and Remote | 5–8 Business Days | ₹100 (Free above ₹999) |
| North East India | 6–10 Business Days | ₹120 |
All delivery timelines are estimates and may vary due to public holidays, extreme weather, or courier delays beyond our control.
Order Processing
- Orders are processed within 24–48 hours of payment confirmation on business days
- Orders placed on Sundays or public holidays will be processed the next business day
- You will receive an Order Confirmation email immediately after successful payment
- A Shipment Tracking email with courier name and tracking number will be sent once dispatched
- You can track your order using the tracking link provided in the dispatch email
Packaging Standards
At Lamvora Group, we take great care in packing your orders to ensure safe delivery:
- All liquid products are sealed with tamper-proof caps before packaging
- Each bottle is individually bubble-wrapped to prevent breakage
- Orders are packed in sturdy corrugated boxes with internal padding
- A fragile sticker is applied to all liquid product packages
- Invoice and product usage guide included in every package
Delivery Attempts and Failed Delivery
- Our courier partner will attempt delivery up to 3 times at the provided address
- If all 3 delivery attempts fail, the package will be returned to our warehouse
- In case of failed delivery due to wrong address provided by customer, re-shipping charges will apply
- Please ensure someone is available at the delivery address during business hours
- For any delivery issues, contact support@lamvora.com with your Order ID
Damaged in Transit
If you receive a package that appears damaged or tampered with:
- Take photographs of the outer packaging before opening
- Photograph the damaged product inside
- Email all photographs to support@lamvora.com within 24 hours of delivery
- Include your Order ID and description of the damage
- We will arrange a replacement at no cost to you after verification
📦 Always inspect your package at the time of delivery. If the outer packaging is severely damaged, you may refuse the delivery and it will be returned to us automatically.